Using your insurance:

1. Put your health first.

   • Staying healthy is important.
   • Get regular check-ups.
   • Keep all your health information in one place.

2. Understand your plan.

   • Check with your insurance plan to see what services are covered by your plan.
   • Be familiar with your copayments, deductibles, and coinsurance.
   • Know the difference between in-network and out-of-network.

3. Find a medical provider.

   • Ask people you trust.
   • Check your plan’s provider network.
   • If you are assigned a provider, contact your plan if you want to change.
   • Do research on the Internet.

4. Make an appointment.

   • Mention that you’re a new patient.
   • Provide the name of your insurance plan.
   • Tell them the name of the provider you want to see and why you want an appointment.
   • Ask for days or times that work for you.

5. Be prepared for the 1^st visit.

   • Have your insurance card with you.
   • Make a list of medicines you are taking.
   • Bring a list of questions to discuss with the provider and take notes during your visit.
   • Bring someone with you to help if you need.

6. Decide if you like the provider.

   • You should feel comfortable with, understand, and be able to communicate with your provider.
   • Remember: it is okay to change to a different provider.

7. After your appointment.

   • Follow your provider’s instructions.
   • Fill any prescriptions you were given.
   • Schedule a follow-up visit if necessary.
   • Contact your insurance plan or provider with any questions.